Frequently asked questions

A technician visits your home, tests your tap water for TDS and hardness, shows the recommended product working, and answers your questions. You are under no obligation to buy.

Yes. There is no visit fee and no booking fee. [Edit if charges apply for areas outside Kolhapur.]

We cover Kolhapur city and nearby areas. Enter your PIN code in the booking form and we will confirm.

It depends on your water source and TDS. Municipal water usually works with UV or UF, while borewell or high-TDS water needs RO. The home demo tells you exactly.

Yes. Share your daily water requirement and site details and we will suggest a plant, install it and service it.

Yes. Every product comes with an invoice and manufacturer warranty.

Most in-stock orders in Kolhapur are delivered within [2 to 4] working days. See Delivery Time for details.

Yes, for water purifiers sold by us. Installation is scheduled after delivery.

Use the Order Tracking page with your order number and phone number.

Manufacturing defects, as per the warranty card of your product. See Warranty Details for what is covered and excluded.

Yes, within the return window if the product is unused and in original packaging. See the Return Policy.